To make your shopping experience as smooth as possible, we offer multiple payment options. You can pay using major credit and debit cards including American Express, Maestro, and Mastercard, or choose the convenience of PayPal.

Shipping: Orders are processed and dispatched within 2–3 business days after confirmation. Once your order has been shipped, you’ll receive a tracking number via email.
Delivery: International delivery typically takes between 7 to 14 days, depending on your location.

All our shipments are duty-free, meaning you won’t have to pay any additional customs fees upon delivery.

We offer a single standard shipping option at a flat rate of €9.99.

Yes, size changes are possible within 7 days of receiving your order. The product must be returned in its original condition. We cover the shipping costs for size exchanges.

Once you notify us, we will arrange a courier to pick up the item from your home within 3 to 4 days.

Yes, returns are accepted within 7 days of delivery. The product must be returned in the same condition as when you received it.

Once you notify us, we will arrange for a courier to pick up the item from your home within 3 to 4 days. Please note that return shipping costs are the customer’s responsibility.

You can reach us through any of the following channels:

• Instagram: @oclockshop.it 

• WhatsApp: +971 545591178